We take a great deal of time and effort into the well being of our guests, to ensure that they aren’t affected by the stress of being away from home.
We get to know if they like being scratched under the chin, whether they love their tummy scratched, if they love playing ball, socializing in the guest gymnasium, or just sitting on our lap. Even more importantly we know if they are homesick and need hand feeding to make them feel extra special. Or perhaps they just need that extra cuddle and a bedtime story!
These activities help to ensure their health and well being. We will notice if one of our guests is not their usual self. If we are concerned we will discuss with the vet if we feel the need.
We keep records of likes and dislikes, temperament and eating habits so that on the guests next stay we know lots about them.
We do not believe in changing your cat’s diet so we aim to provide the same diet. In order to do this we need to know well in advance our guests diet to ensure that we have it prior to their stay. If your cat is on a prescription diet provided by your vet then we ask you to bring this with you.
Our normal routine is to feed in the morning and in the late afternoon. If your cat is used to a different arrangement please let us know in the feed details section of our booking form.
All guests must be vaccinated to the F3 level at least two weeks prior to arrival. A current certificate must be presented upon arrival. Any animal not properly vaccinated will unfortunately be unable to stay with us.
All guests should be regularly treated for round and tape worm. Since there are a number of different treatments on the market we need to know which treatment you use and when the last one was administered. Please have the treatment up to date before boarding your guest. If their treatment falls due whilst on their vacation we are happy to administer.
Please make sure that your cat’s flea treatment is up to date. Any cats found to have fleas will be treated with their recommended treatment immediately at the owners expense.
If your cat needs treatment while in our care our resident vet Dr Anna Abdala will triage and contact you to discuss the case. We ask for an emergency contact number so that we can contact you should the condition be serious and also for your normal vet so that we can contact them if needed.