Well Being

Individual Care, Guided by Experience

Every cat arrives with their own personality, preferences, and needs. At Felinee, care begins with understanding each cat as an individual, rather than fitting them into a standard routine.

Before and during each stay, we take time to learn what helps your cat feel settled — whether they prefer quiet observation, gentle interaction, play, or simply a predictable, calm environment. Care is adjusted accordingly, and never rushed or forced.

We keep detailed records of temperament, routines, and responses, allowing us to provide continuity of care on future stays.

Attentive Monitoring and Veterinary Oversight

Changes in behaviour or appetite can be subtle, particularly when cats are away from home. Our team is trained to recognise when a cat is not quite themselves.

If a concern arises, it is assessed promptly. As a vet-owned facility, decisions around monitoring or treatment are guided by clinical experience and your cat’s individual history. Where appropriate, recommended next steps are discussed with you before any treatment is undertaken.

An emergency contact and your regular veterinarian’s details are kept on file so care can be coordinated smoothly if needed.

Nutrition and Feeding

We provide high-quality, super-premium wet and dry food as part of your cat’s stay.

If your cat has specific dietary requirements, sensitivities, or is on a prescription diet, you are welcome to bring their own food to ensure continuity and comfort. Feeding routines can be adjusted where needed and are discussed in advance.

Preventative Health Requirements

To protect the wellbeing of all cats in our care, the following are required prior to arrival:

Vaccination

All cats must be vaccinated to F3 level at least two weeks before their stay. A current vaccination certificate is required on arrival.

Parasite Control

Cats should be up to date with routine worming and flea prevention. If treatment is due during their stay, this can be administered with your consent

Veterinary Care During Their Stay

Should your cat require veterinary attention

Your cat’s wellbeing is closely monitored throughout their stay. We routinely observe feeding, drinking, toileting, behaviour, and general demeanour, allowing us to notice even subtle changes early.

Should a concern arise, it is assessed and triaged by our resident veterinarian, Dr Anna Abdala. We have clear protocols in place to guide how and when clients are contacted, depending on the nature and urgency of the situation.

You will be kept informed and involved in decision-making, with recommended next steps discussed before any treatment is undertaken. In the event of an urgent or time-critical issue, immediate care may be provided in your cat’s best interest, with contact made as soon as possible.

Emergency contact details and your regular veterinarian’s information are kept on file so care can be coordinated smoothly if further support is required.

Our approach is thoughtful, proactive, and guided by clinical judgement — ensuring your cat is supported appropriately at every stage of their stay.

while in our care, they will be assessed and triaged by our resident veterinarian, Dr Anna Abdala.

You will be contacted to discuss findings and recommended care. No treatment is undertaken without communication, unless immediate intervention is required in the interest of your cat’s welfare.